Question 1

What is We Grow SA?

Accepted Answer

We Grow SA has partnered with the top online education content providers to bring you the best discounts and free subscriptions to those platforms.

Question 2

Is WGSA for a certain age group?

Accepted Answer

We Grow SA has something for everyone. Our platforms cater for children as young as 3 years old and our tertiary institutes cater for a person of any age looking to earn a certificate or just learn a cool new skill.

Question 3

Where do I get a WGSA voucher from?

Accepted Answer

We Grow SA is available through certain network providers in South Africa. When upgrading or purchasing a new device ask about WGSA.

Question 4

Does my We Grow SA access pass expire?

Accepted Answer

Your code does not expire, however once you have redeemed a course coupon for a selected education platform you will not have access to that discount through that education platform again.

Question 5

When I input my We Grow SA access pass during the registration process it says its invalid. What must I do?

Accepted Answer

Email us at hello@wegrowsouthafrica.co.za or call us on 011 236 7830.

Question 6

Where do I find my We Grow SA access pass?

Accepted Answer

Find your unique We Grow SA access pass within your We Grow SA brochure, inside your delivery package or in the SMS that was sent to your mobile number.

Question 7

Does We Grow SA have any partners through which I can earn a National Diploma or National Certificate?

Accepted Answer

1. Yes, several of our tertiary institutions offer such courses. Once you have selected a course that you wish to pursue the course guideline will specify whether the course is a National Diploma, a National Certificate, course, or an online short course where you may receive a certificate of completion.

2. In some instances, online short courses do not offer a certificate of completion, however you have just mastered a new skill or new subject and therefore it is always recommended that you add the course or the new skill to your CV.

Question 8

Can I use a course coupon for more than one course?

Accepted Answer

No. Your course coupon can only be recognized and used once.

Question 9

How do I qualify for the discounts available on the We Grow SA platform?

Accepted Answer

You automatically qualify for your e-learning discounts when you purchase a WGSA bundle deal.

Question 10

What do I do once I have redeemed a course coupon for the courses of my choice?

Accepted Answer

1. You will receive an email with all your course coupons and the links to the relevant partners platform.

2. Follow the normal registration process of the platform and once you get to payment you will be asked for your coupon. Apply the coupon to receive your discount and start learning.

Question 11

What is a product code?

Accepted Answer

A product code is your discount code to the course that you selected. It’s the code that you will apply when paying for your course on the education platform to receive a WGSA discount or free subscription period.

Question 12

What is a We Grow SA voucher number?

Accepted Answer

This a 15- character alphanumeric WGSA voucher number which provides you with access to We Grow SA. It can be found in your physical WGSA voucher that was received or in the SMS that was sent to you.

Question 13

I want to use my voucher to pay for my university or school fees.

Accepted Answer

Your We Grow SA voucher is not a discount to put towards your tuition fees at university or school. This voucher entitles you to discounts or free periods to WGSA partner education platforms.

Question 14

Can I share product codes with friends and family?

Accepted Answer

Yes there are loads of education discounts available and some may not be relevant to you. Redeem a product code for any of the partners available and share it with your loved ones.

Question 15

How do I activate my WGSA voucher?

Accepted Answer

Go to www.wegrowsouthafrica.co.za and select 'Redeem Voucher'. 
You will be prompted to open WhatsApp. If you are on your desktop select 'Continue to Chat' and use the WhatsApp app or WhatsApp for web. If you are using your mobile device you will automatically directed to your WhatsApp mobile app. 
The WGSA chat will be opened with a prepopulated message 'Hi, I would like to redeem my WGSA Voucher' which you can send to the chatbot. 
Your WGSA voucher number will be requested. Input this number and allow the chatbot to validate it. 
Select the product of your choice. 
WGSA will provide you with your product code as well as a URL to activate your discount.

Frequently asked questions